Payment Policy

1. Accepted Payment Methods
We accept the following payment methods:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover
• Digital Wallets: Google Pay, Apple Pay

2. Currency
All transactions are processed in US Dollars (USD).
3. Payment Security
Your payment information is processed securely. We utilize industry-standard encryption to protect your data during transmission. Our payment gateway partners are PCI-DSS compliant, ensuring the highest level of security.
4. Payment Processing

• Orders are processed within 1-2 business days after payment confirmation.
• If there are any issues with your payment, we will notify you immediately to resolve the matter.
• Upon successful payment, an email confirmation with your order details and a receipt will be sent to you.

5. Refunds and Returns

• If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
• Refunds will be processed back to the original payment method within 5-7 business days after we receive and inspect the returned item.
• Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

6. Taxes and Duties

• Sales tax is applied to orders shipped within Illinois based on the current applicable tax rate.
• For international orders, import duties and taxes may apply and are the responsibility of the customer.

7. Recurring Payments

• For subscription-based services or products, recurring payments will be charged according to the specified billing cycle.
• You may cancel your subscription at any time via your account settings or by contacting our customer service team.

8. Payment Disputes

• If you encounter any discrepancies or issues with your payment, please contact our customer service team immediately.
• We will investigate and work to resolve payment disputes as promptly as possible.

9. Policy Updates
We reserve the right to update or modify this payment policy at any time. Any changes will be posted on this page, with the date of the last update indicated at the top.

For any questions or concerns regarding our payment policy, don't hesitate to get in touch with us at +13155570853 or email us at care@evfect.com.

 

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